Shipping policy
Shipping Policy
Processing Time
- Orders are processed within 2–5 business days after payment is received.
- We do not process or ship orders on weekends or holidays.
Shipping Times
- Standard U.S. shipping typically takes 5–10 business days depending on the destination.
- International shipping times may vary, but generally range between 10–20 business days.
Shipping Rates
- Shipping costs are calculated at checkout based on your location and order weight/size.
- Free shipping may be offered for promotions or minimum purchase amounts (if applicable).
Order Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking number.
Delays and Liability
- We are not responsible for shipping delays caused by carriers, customs, weather conditions, or other factors outside our control.
- Customers are responsible for providing an accurate shipping address. Chic Star is not liable for lost or undelivered packages due to incorrect addresses.